INTERPRETATION

If you or someone you know needs help speaking with an advocate, social worker, case manager or with anyone who provides critical information to your well-being or ability to access services, contact the Red Cross.  Whether it’s over the telephone or in-person, our volunteers provide language interpretation 24 hours a day, 7 days a week. Red Cross is also available to assist nonprofit organizations.

FEES

For individuals, all language interpretations are free.

For nonprofit organizations, there is a $300 annual fee, which is prorated depending on when an agency enrolls in the program. Nonprofit members receive the following:

• Unlimited in-person or over-the-phone interpretation requests, 24 hours a day, 7 days a week (for non-emergency situations we need one week's notice).
• Translation requests at the special client rate of $0.05 – $0.08 per word

• Access to bilingual social service glossaries in our top languages (Spanish, Somali, Russian, Chinese and Vietnamese).

• Disaster Education presentation for clients (also offered in multiple languages).

• Workplace disaster preparedness training for your organization

  Discounts on Red Cross classes (CPR, First Aid, etc) and products (disaster kits, first aid kits, etc). Private classes for your organization are available.

List of languages and dialects

Language interpretation and translation policies